• Our Guarantee
  • We believe that our livestock is truly some of the healthiest marine livestock available online. With that said, we also believe that our customers are honest and only have the best interest of their tanks and livestock in mind.

    Among The Reef can offer such good prices on our livestock to our customers by selling healthy livestock and adhering to the best shipping practices. If our customers stay honest and follow our acclimation and quarantine procedures, we can continue to offer such good prices and generous guarantees.

    Live Arrival Guarantee
    All fish, coral and inverts on Among The Reef are covered by a Live Arrival guarantee. The most demanding and hard to care for livestock are only eligible for our Live Arrival guarantee. This guarantee covers any livestock that passes away during the shipping process and is DOA (Dead on Arrival). You must contact us within three hours of delivery receipt with images of the deceased livestock to be eligible. Each case will be treated on a case by case basis, since we only want the best experience for our customers, especially with hard situations like deceased livestock. To initiate a DOA claim, please contact us and we’ll instruct you of how to be issued a refund or store credit.

    7 Day Guarantee
    Among The Reef offers an option to extend your guarantee upon purchase. A 7 Day Guarantee can be applied to your purchase at checkout for an additional 10% charge on your order. Purchasing it will include our Live Arrival Guarantee plus an additional 7 days from receipt of the order. Please note that certain difficult to care for species are only eligible for the Live Arrival Guarantees. Deceased livestock that perished due to aggression, jumping out of the tank and other non-health related causes of death are not covered. Each claim will be dealt with on a case by case basis. To initiate a claim for our 7 day live guarantee, please contact us and we’ll instruct you of how to be issued store credit.

    15 Day Guarantee
    Among The Reef offers an option to extend your guarantee upon purchase. A 15 Day Guarantee can be applied to your purchase at checkout for an additional 20% charge on your order. Purchasing it will include our Live Arrival Guarantee plus an additional 15 days from receipt of the order. Please note that certain difficult to care for species are only eligible for the Live Arrival Guarantees. Deceased livestock that perished due to aggression, jumping out of the tank and other non-health related causes of death are not covered. Each claim will be dealt with on a case by case basis. To initiate a claim for our 15 day live guarantee, please contact us and we’ll instruct you of how to be issued store credit.



    * Note that shipping charges are not eligible for refunds, only the price of the livestock. Also some very sensitive species are not eligible for more than a dead on arrival guarantee.

    ** Our guarantee only applies to livestock included in the initial order. Replacement items or items purchased with guarantee credits will only receive our Live Arrival Guarantee. We reserve the right to not offer 7 and 15 day guarantees in cases where numerous deaths occur, indicating an environmental issue with a customer's tank. Credits cannot be used towards shipping charges or free shipping.

    ***Missing or refusing a shipment may void any applicable guarantees, and relies at the discretion of Among The Reef staff.

    If you have any questions about our live guarantees, please feel to contact us with any questions.

    Browse the categories below to look over our selection of saltwater fish, coral, inverts and live rock...